Physical Security Systems Technician

Company: Fisher Investments
Location: Plano
Posted on: April 26, 2025

Job Description:

It is an exciting time to join Fisher Investments; we're investing in the future of our firm's technology and information security. Our business is growing internationally, which emphasizes the need to build an unparalleled team that promotes future global growth through strategic solutions and progress. We are important to supporting our firm's diverse businesses, and we are excited to continue solidifying that foundation as we add more experienced technologists to our Technology team.

The Opportunity:

The Physical Security Systems Technician will work with Information Security, Facilities, Office Expansion and Project Management teams to implement and support proper Physical Security protocol for all Fisher Investments locations. You will also work with vendors and planning leadership to ensure proper expansion timelines and guidelines are met. You will report to Information Security Team Lead.

The Day-to-Day:

• Deliver physical access control and video monitoring technologies to support building security and privacy requirements
• Conduct and manage system maintenance, upgrades, and enhancements
• Design, document, and implement physical security technology using structural drawings and as-builts
• Troubleshoot and resolve hardware and application issues
• Troubleshoot and resolve break-fixes
• Support end-users, vendors, and teams across multiple times zones
• Manage vendors during installations and support visits
• Effectively escalate and communicate implementation issues internally and externally
• Maintain strict confidentiality with information while safeguarding intellectual property
• Follow corporate physical security technical policies, standards, and operating procedures
• Assist, where needed, with the development and implementation of physical security technical policies, standards, and operating procedures
• Occasional travel is required domestically and internationally (passport required)
• Occasional after hours support for both planned implementation and break-fixes
  Your Qualifications:
  
  • 5+ years Physical Security hardware and software technical experience in an enterprise environment
  • 3+ years supporting Physical Security projects
  • Successful project participation and delivery at an enterprise level
  • Comprehension and adaptation of Information Security and Risk concepts
  • The ability to translate complex technical concepts into business friendly language
  • Experience in Financial Services or other regulated industry with security as a top priority
  • Technical Skills:
    • Application installation and end-user support for enterprise ACS, VMS, and CCTV components such as electronic locks, card readers, request to exit devices, access control panels, reader boards, power supplies and cameras.
    • Hardware troubleshooting of ACS, VMS, and CCTV components
    • API integration into physical security systems
    • Windows Server and workstation troubleshooting
    • Basic networking concepts and troubleshooting
    • Experience with project frameworks
    • Experience with architectural design software
      Why Fisher Investments:
      
      We work for a bigger purpose: bettering the investment universe. We take great pride in our inclusive culture, our learning and development framework customized for every employee, and our Great Place to Work Certification. It's the people that make the Fisher purpose possible, and we invest in them by offering exceptional benefits like:
      
      • 100% paid medical, dental and vision premiums for you and your qualifying dependents
      • A 50% 401(k) match, up to the IRS maximum
      • 20 days of PTO, plus 10 paid holidays
      • Family Support programs including 8 week Paid Primary Caregiver Leave, $10,000 fertility, family forming, and hormonal health assistance, and back-up child, adult, and elder care
        FISHER INVESTMENTS IS AN EQUAL OPPORTUNITY EMPLOYER

Keywords: Fisher Investments, Richardson , Physical Security Systems Technician, Professions , Plano, Texas