Loss Prevention Officer
Company: Marriott International, Inc
Location: Dallas
Posted on: October 23, 2024
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Job Description:
Additional InformationOvernight Shift
Job Number24182832
Job CategoryLoss Prevention & Security
LocationJW Marriott Dallas Arts District, 800 North Harwood Street,
Dallas, Texas, United States, 75201
ScheduleFull Time
Located Remotely?N
Position Type Non-Management
POSITION SUMMARY Patrol all areas of the property; assist guests
with room access. Monitor Closed Circuit Televisions, perimeter
alarm system, duress alarms, and fire life safety system. Lock
property entrances when required. Conduct daily physical hazard
inspections. Respond to accidents, contact EMS or administer first
aid/CPR as required. Assist guests/employees during emergency
situations. Notify appropriate individuals in the event of
accidents, attacks, or other incidents. Defuse guest/employee
disturbances. Call for outside assistance if necessary. Complete
incident reports to document all Security/Loss Prevention related
incidents. Handle all interruptions and complaints. Resolve safety
hazard situations. Escort any unwelcome persons from the property
without interrupting the orderly flow of property operation. Report
to scenes of vehicle accidents/thefts. Call for assistance using
proper code responses. Complete a Loss Prevention shift
summary/daily activity report. Maintain confidentiality of all
Security/Loss Prevention and property reports/documents; release
information only to authorized individuals. Conduct investigations
and gather evidence. Conduct interviews with relevant parties.
Follow all company policies and procedures; report accidents,
injuries, and unsafe work conditions to manager; complete safety
training and certifications; ensure uniform and personal appearance
are clean and professional; maintain confidentiality of proprietary
information; protect company assets. Welcome and acknowledge all
guests according to company standards; anticipate and address
guests' service needs; assist individuals with disabilities; thank
guests with genuine appreciation. Speak with others using clear and
professional language; prepare and review written documents
accurately and completely. Develop and maintain positive working
relationships with others; support team to reach common goals.
Comply with quality assurance expectations and standards. Stand,
sit, or walk for an extended period of time. In addition, some
states may have additional licensing/registration requirements to
be considered for this position. Read and visually verify
information in a variety of formats (e.g., small print). Visually
inspect tools, equipment, or machines (e.g., to identify defects).
Enter and locate work-related information using computers and/or
point of sale systems. Move at a speed required to respond to work
situations (e.g., run, walk, jog). Stand, sit, or walk for an
extended period of time or for an entire work shift. Move, lift,
carry, push, pull, and place objects weighing less than or equal to
50 pounds without assistance and objects weighing in excess of 75
pounds with assistance. Grasp, turn, and manipulate objects of
varying size and weight, requiring fine motor skills and hand-eye
coordination. Move through narrow, confined, or elevated spaces.
Move over sloping, uneven, or slippery surfaces as well as up and
down stairs and/or service ramps. Reach overhead and below the
knees, including bending, twisting, pulling, and stooping. Perform
other reasonable job duties as requested by Supervisors. PREFERRED
QUALIFICATIONS Education: High school diploma or G.E.D. equivalent.
Related Work Experience: No related work experience. Supervisory
Experience: No supervisory experience. License or Certification:
None -Marriott International is an equal opportunity employer. -We
believe in hiring a diverse workforce and sustaining an inclusive,
people-first culture. -We are committed to non-discrimination on
-any -protected -basis, such as disability and veteran status, or
any other basis covered under applicable law.Marriott Hotels strive
to elevate the art of hospitality, innovating at every opportunity
while keeping the comfort of the oh-so-familiar all around the
globe. As a host with Marriott Hotels, you will help keep the
promise of "Wonderful Hospitality. Always." by delivering
thoughtful, heartfelt, forward-thinking service that upholds and
builds upon this living legacy. With the name that's synonymous
with hospitality the world over, we are proud to welcome you to
explore a career with Marriott Hotels. In joining Marriott Hotels,
you join a portfolio of brands with Marriott International. Be
where you can do your best work, begin your purpose, belong to an
amazing global team, and become the best version of you. - JW
Marriott -is part of Marriott International's luxury portfolio and
consists of more than 100 beautiful properties in gateway cities
and distinctive resort locations around the world. JW believes our
associates come first. Because if you're happy, our guests will be
happy. JW Marriott associates are confident, innovative, genuine,
intuitive, and carry on the legacy of the brand's namesake and
company founder, J.Willard Marriott. Our hotels offer a work
experience unlike any other, where you'll be part of a community
and enjoy true camaraderie with a diverse group of co-workers. JW
creates opportunities for training, development, recognition and
most importantly, a place where you can pursue your passions in a
luxury environment with a focus on holistic well-being. Treating
guests exceptionally starts with the way we take care of our
associates. That's The JW Treatment---. In joining JW Marriott, you
join a portfolio of brands with Marriott International. Be where
you can do your best work,--- begin -your purpose, -belong -to an
amazing global--- -team, and -become -the best version of you.
Keywords: Marriott International, Inc, Richardson , Loss Prevention Officer, Professions , Dallas, Texas
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