Field Service Technician
Company: Orion Talent
Location: Dallas
Posted on: October 20, 2024
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Job Description:
Position Details:
Title: Field Service Technician
Location: Dallas, TX
Shift: Mostly standard day shift working hours Monday - Friday,
dependent upon customer needs
Compensation: $25-$30/hr. commensurate with experience + overtime +
paid travel + company profit bonus.
Benefits: An overview of the company's outstanding total benefits
program will be provided to selected candidates.
Travel: Up to 50% travel domestic and international.
Position Description: The field service technician performs
troubleshooting, maintenance, and repair of frequency (50,60,400Hz)
and power conversion (3-phase/single phase) equipment for defense,
aerospace, and marine products. In this role you will troubleshoot,
perform, suggest, and expedite service requests and duties to
achieve superior customer satisfaction with a focus on safe
operations. Key responsibilities include:
--- Receive and/or return customer calls/emails regarding technical
questions.
--- Travel to customer sites & prepare for part delivery,
corresponding with applicable department.
--- Service (troubleshoot, start-up and repair) units in the field
or factory.
--- Train customer on unit safety and operation.
--- Maintain complete records of service calls with both customers
and internal teams.
--- Maintain relationships with customers for service or
modification.
--- Maintain relationships with other departments for service
issues.
Requirements: Associate degree in electronics or equivalent
technical experience gained through successful completion of an
accredited trade school or military electronics-based school.
--- Two years electrical experience in 3-phase power systems.
--- Ability to read schematics for troubleshooting.
--- Flexible and able to travel on short notice.
--- Fluent in English with good communication and customer service
skills.
--- Valid driver's license and US Passport.
Keywords: Orion Talent, Richardson , Field Service Technician, IT / Software / Systems , Dallas, Texas
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