RichardsonRecruiter Since 2001
the smart solution for Richardson jobs

Service Delivery Manager

Location: Dallas
Posted on: October 19, 2024

Job Description:

Mastech is a growing company dedicated to innovation and teamwork. We are currently seeking a Service Delivery Manager for our client in the IT Services domain. We value our professionals, providing comprehensive benefits, exciting challenges, and the opportunity for growth. This is a Contract position and the client is looking for someone to start immediately. Dialed



Duration: 12+ Months Contract


Location: Dfw Airport, TX/Zip Code: 75261


Compensation: Market Rate



Role: Service Delivery Manager



Role Description: The Service Delivery Manager would need to have at least 5+ years of experience.



Responsibilities:



- Advocating for the Customer and client to the benefit of the service relationship.


- Improving system and service performance consistently over the life cycle of the relationship through using standard, consistent, globally applied methods.


- Synergizing client solutions to provide seamless and consistent set of customer touch-points.


- Adopting advances in practices and programs.


- Providing deep subject matter expertise on customer systems.


- Translating customer priorities and business direction into client action.



Required Skills:



- 5+ years' experience in successfully managing complex service delivery activities in a client services industry.


- Operational support experience.


- Demonstrated ability to build and maintain long-term, client relationships.


- Demonstrated ability to develop and implement client-driven organizational infrastructure.


- Demonstrated ability to develop and expand services within existing accounts.


- Demonstrated ability to understand business and technical issues in a variety of industries.


- Experience with technical projects such as software deployment, enterprise systems infrastructure, business process development, and e-commerce systems deployment, launch and operations.


- Must be able to manage small to medium sized projects using industry standard tools and methodologies.


- Prefer technology practice management and/or IT consulting experience.


- A solid understanding of overall business functions and the impact of technical decisions on business results.


- Outstanding interpersonal and communications skills required.



Education: Bachelor's Degree


Experience: Minimum 5+ years


Relocation: No, this position will not cover relocation expenses


Travel: No


Local Preferred: Yes



Recruiter Name: Ratheesh


Recruiter Phone: 877 884 8834 (Ext: 4042)



We are looking only for candidates willing to join us directly as W2 employees (No 3rd party candidates)



EOE

Keywords: , Richardson , Service Delivery Manager, IT / Software / Systems , Dallas, Texas

Click here to apply!

Didn't find what you're looking for? Search again!

I'm looking for
in category
within


Log In or Create An Account

Get the latest Texas jobs by following @recnetTX on Twitter!

Richardson RSS job feeds