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Customer Lifecycle Program Manager

Company: VirtualVocations
Location: Grand Prairie
Posted on: November 8, 2024

Job Description:

A company is looking for a Customer Lifecycle Program Manager to design and implement digital programs that enhance customer adoption and value.



Key Responsibilities

Develop and manage customer digital-led programs throughout the customer journey
Analyze customer data to optimize engagement campaigns and improve customer experience
Collaborate with cross-functional teams to scale digital-led initiatives and maintain brand consistency


Required Qualifications

Bachelor's degree in communications, marketing, or a related field
5+ years of experience in customer success or marketing, particularly in B2B SaaS
Experience with multichannel marketing strategies
Ability to develop long-term program roadmaps while managing detailed execution
Proven experience in optimizing customer engagement through data analysis

Keywords: VirtualVocations, Richardson , Customer Lifecycle Program Manager, Executive , Grand Prairie, Texas

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