DIRECTOR OF OPERATIONS, PARTNER OPERATIONS
Company: Via
Location: Dallas
Posted on: October 19, 2024
Job Description:
Via is using technology to transform transportation around the
world. From changing a single person's daily commute to reducing
humanity's collective environmental footprint - we've got huge
goals.
Take the next step in your career now, scroll down to read the full
role description and make your application.
As a Director of Operations, you will join the Partner Operations
team and spearhead the performance, growth, and profitability of a
highly strategic $30M+ portfolio of Texas-based services. You will
be responsible for successfully landing a significant expansion and
pioneering a new model of transit that can be carried over to other
core markets. You will have full P&L ownership for one of Via's
most high visibility regions, manage a team of -10+ team members
plus a large team of drivers, and own all service operations.What
You'll Do:
- Grow a portfolio of Texas-based markets, with high-level
executive visibility
- Take full responsibility for a $30M+ P&L, ensuring
financial targets are met and exceeded through exceptional
management
- Shape and implement the strategic vision for these markets
pioneering new transit models that'll serve as a model for other
regions
- Lead, mentor, and expand a team of -10 Operations Managers and
Field Managers, fostering a culture of high performance and
continuous improvement
- Oversee daily operations, aiming to achieve quality of service
and financial targets and strong partner satisfaction
- Be the face of Via; serve as the main point of contact for our
partners, helping them develop and grow an excellent transit
system
- Identify potential risks to the market portfolio and implement
appropriate mitigation strategiesWho You Are:
- Proven experience in an operational leadership role, ideally
with P&L responsibility
- Demonstrated ability to develop and execute business strategies
successfully
- Strong leadership skills with experience in managing and
developing high-performing teams
- Excellent interpersonal and communication skills, capable of
working with and influencing stakeholders at all levels
- Analytical and problem-solving skills, you don't accept the
status quo and are always looking for creative solutions
- Strong comfort working in a fast-paced environment, operating
in ambiguity, managing multiple tasks simultaneously, and taking on
responsibility
- 8+ years of experience, ideally with a combination of
consulting and operating experience
- Hold a Bachelor's Degree with a record of exceptional academic
and professional achievementWe're Via, and we build technology that
changes the way the world moves. We pioneered the TransitTech
category to ensure that the future of transportation is shared,
dynamic public mobility - the kind that reduces carbon emissions
across congested cities, minimizes reliance on private cars, and
provides everyone with accessible, efficient, and affordable ways
of getting around.We created the first end-to-end TransitTech
solution for cities and transit agencies, offering world-class
software, service design, and operational expertise to
fundamentally improve the way the world moves.Via was founded with
the guiding principle that we go further when we go together. We
are dedicated to building a diverse, inclusive, and authentic
workplace. If you're excited about this role but your past
experience doesn't align perfectly with every qualification in the
job description, we encourage you to apply anyways. You may be just
the right candidate for this or other roles. All backgrounds,
identities, and voices are welcomed and celebrated at Via.Ready to
join the ride?Via is an equal opportunity employer.
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Keywords: Via, Richardson , DIRECTOR OF OPERATIONS, PARTNER OPERATIONS, Executive , Dallas, Texas
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