Sr. Product Manager
Company: McKesson's Corporate
Location: Irving
Posted on: October 16, 2024
Job Description:
Current Need:The Senior eCommerce Product Manager of Compliance
and Accounts Payable role is responsible for driving the customer
experience for Regulatory or Compliance-related aspects and the
Accounts Payable module of McKesson Pharmaceutical's
business-to-business eCommerce platform, McKesson Connect. McKesson
Connect comprises of both extremely high-volume transactional
services, as well as targeted communications and information
resources for McKesson customers. Many of the transactional or
communication components of our website are required to meet
regulatory or compliance needs of either our customers, internal
McKesson departments, and/or federal or state agencies.This Sr.
Product Manager role, along with the team, is responsible for
maintaining the product roadmap as well as defining enhancements
and improvements. They must drive the greatest differentiated value
for customers and McKesson, and measure and analyze that delivered
value. That includes gathering customer inputs and needs relative
to new development opportunities, researching options or approaches
to solving problems or delivering value, playing a liaison role
with support and sales on our various product offerings, and
demonstrating and communicating the value of our offerings and
changes to those offerings.This role is responsible for
coordinating with various groups such as legal, regulatory affairs,
distribution/operations, IT security, McKesson accounts receivable,
marketing, product management, and sales on any aspects of our
online eCommerce platform that need to comply with regulatory
requirements or react to changing compliance needs within McKesson
or the industry.Key Responsibilities:
- Establishes and manages a strategic product roadmap that
achieves both business objectives and customer value.
- Product ownership of Compliance & Regulatory requirements such
as Controlled Substances Ordering System (CSOS), online user
agreements, specific user functionalities, and other compliance or
legal-required information.
- Product ownership of McKesson Connect Accounts Payable module
(MCAP).
- Work regularly with cross-functional teams (UX, technology,
program, analytics, legal, regulatory affairs,
distribution/operations, IT security, sales, and support) to ensure
alignment on feature development and prioritization.
- Collaborate with product managers responsible for other areas
throughout the business and our other external and internal-facing
systems to ensure optimal and consistent customer experience and
technology.
- Work with sales leadership and field sales to optimize the
value the solution set can bring to sales and account
management.
- Work with support personnel to identify trends and feed
prioritization detail back into our product development
funnels.
- Understand broad technical capabilities in the market relative
to ecommerce, digital communications, community, and identity
administration, assessing potential and leveraging
appropriately.
- Keep abreast of competitive content strategies, primarily
within healthcare distribution but also analogous industries.
- Helping craft communications for sales and customers relating
to our product offerings and development efforts and the
differentiated value being delivered by our solutions.
- Develop marketing and training plans and activities to
establish, enhance, reinforce, and distinguish product within the
market and internal and external stakeholders.
- Measure utilization, effectiveness, and value to customers and
McKesson.Minimum Requirements:
- Degree or equivalent and typically requires 7+ years of digital
product management experience.Education:
- Bachelor's Degree or equivalent experience.Critical Skills:
- Typically requires 7+ years of relevant experience in a digital
product-related role in either a B2B or B2C environment.
- Experience working in matrixed organizations with the ability
to lead teams through effective product development operations and
collaborate with cross-functional team members.
- Customer-centric mindset with the ability to translate needs to
a product roadmap and vision.
- Effective relationship building with the ability to partner
cross-functionally throughout the organization.
- Excellent verbal and written communication skills, including
the ability to communicate to leadership, in addition to influence
and persuade key partners and stakeholders.
- Strong presentation skills, including the ability to
demonstrate and articulate the product's value and benefit to
customers and stakeholders.
- Excellent understanding of product management lifecycle and
processes, including discovery and implementation.
- Demonstrated success in a product management, product strategy,
product development, or business integration role.
- Excellent problem-solving and analytical skills set with
ability to work in a fast-paced, challenging environment.
- Use independent judgement to accomplish objectives.
- Make complex decisions shaped by data and stakeholder
needs.
- Plan and prioritize work to achieve organizational
goals.Preferred Skills:
- Strong knowledge and experience with agile methodologies.
- Familiarity with product management tools (JIRA, Confluence,
Aha!, Miro, etc.).
- Experience in a B2B pharmacy/healthcare space.
- Knowledge of eCommerce software solutions is a plus.
- Knowledge of any compliance or regulatory-related experiences
is a plus.Physical Requirements:
- General office demands.
- Ability to travel 10%.Our Base Pay Range for this position:
$120,400 - $200,600McKesson is an Equal Opportunity
EmployerMcKesson provides equal employment opportunities to
applicants and employees and is committed to a diverse and
inclusive environment without regard to race, color, religion, sex,
sexual orientation, gender identity, national origin, protected
veteran status, disability, age or genetic information.Join us at
McKesson!
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Keywords: McKesson's Corporate, Richardson , Sr. Product Manager, Executive , Irving, Texas
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