Program Manager - New Hire Experience

Company: Gartner
Location: Irving
Posted on: October 15, 2024

Job Description:

The New Hire Experience Program Manager will be responsible for owning and implementing enhancements for the program, processes, and digital experience of all global new hires from offer through onboarding.What You'll Do:

• Manage and maintain all existing enterprise-wide global New Hire Experience program deliverables which aims to provide a consistent, scalable, and exceptional experience for all of our new hires at Gartner to drive consistent new hire program execution
• Provide day-to-day product/program management, including coordinating competing priorities, milestones, and interdependencies between teams.
• Create, build, and maintain all project management collateral (project plans, shared drives, meeting cadences, leadership briefings, operational proposals, etc.)
• Build and maintain strong cross-functional stakeholder relationships for effective daily partnership with HR COE's, Business Process Owners across HR, HRIS, IT, and Finance.
• Agile management of priorities - balancing existing identified projects and proposing new projects and opportunities to enhance the new hire experience.
  • Example of existing projects - global new hire orientation schedule and logistics, global offer letter improvements, Workday business process improvements, etc.
  • Monitor new hire experience performance and identify and propose opportunities for improvement to leadership through metrics (surveys, tickets, touchpoints, etc.).
  • Manage the ongoing enhancements and strategize actionable outcomes of the new hire survey, working in close conjunction with our Associate Listening Team.
  • Manages issue escalation. Provides guidance and handles escalated issues directly.
  • Research and recommend best practices that drive efficiencies across people, processes, and technology
  • Develop a comprehensive product roadmap that balances immediate priorities with aspirational future stateWhat You'll Need:
    • Bachelor's degree in Human Resources, business or a related field.
    • 4+ years of experience in project/program management
    • Large-scale global program management experience at a large organization (> 10,000 employees)
    • Experience with HR administration and general exposure and knowledge of various HR functions
    • Expertise in Workday HCM preferred
    • Consulting experience preferred
    • Exceptional written and verbal communication skills.
    • Highly proficient in PPT / Excel / Google Suite
    • Proven collaboration and stakeholder management capabilities.
    • Sound judgment. Ability to solve problems and make recommendations to remediate issues.
    • Flexibility and ability to adapt in a fast-paced, quickly changing environment.
    • Strong analytical abilities and demonstrated ability to run reports and interpret/analyze data outputs#LI-JH4Who are we?At Gartner, Inc. (NYSE:IT), we guide the leaders who shape the world.Our mission relies on expert analysis and bold ideas to deliver actionable, objective insight, helping enterprise leaders and their teams succeed with their mission-critical priorities.Since our founding in 1979, we've grown to more than 20,000 associates globally who support -15,000 client enterprises in -90 countries and territories. We do important, interesting and substantive work that matters. That's why we hire associates with the intellectual curiosity, energy and drive to want to make a difference. The bar is unapologetically high. So is the impact you can have here.What makes Gartner a great place to work?Our sustained success creates limitless opportunities for you to grow professionally and flourish personally. We have a vast, virtually untapped market potential ahead of us, providing you with an exciting trajectory long into the future. How far you go is driven by your passion and performance.We hire remarkable people who collaborate and win as a team. Together, our singular, unifying goal is to deliver results for our clients.Our teams are inclusive and composed of individuals from different geographies, cultures, religions, ethnicities, races, genders, sexual orientations, abilities and generations.We invest in great leaders who bring out the best in you and the company, enabling us to multiply our impact and results. This is why, year after year, we are recognized worldwide as a .What do we offer?Gartner offers world-class benefits, highly competitive compensation and disproportionate rewards for top performers.In our hybrid work environment, we provide the flexibility and support for you to thrive - working virtually when it's productive to do so and getting together with colleagues in a vibrant community that is purposeful, engaging and inspiring.Ready to grow your career with Gartner? Join us.Gartner believes in fair and equitable pay. A reasonable estimate of the base salary range for this role is 76,000 USD - 106,260 USD. Please note that actual salaries may vary within the range, or be above or below the range, based on factors including, but not limited to, education, training, experience, professional achievement, business need, and location. In addition to base salary, employees will participate in either an annual bonus plan based on company and individual performance, or a role-based, uncapped sales incentive plan. Our talent acquisition team will provide the specific opportunity on our bonus or incentive programs to eligible candidates. We also offer market leading benefit programs including generous PTO, a 401k match up to $7,200 per year, the opportunity to purchase company stock at a discount, and more.The policy of Gartner is to provide equal employment opportunities to all applicants and employees without regard to race, color, creed, religion, sex, sexual orientation, gender identity, marital status, citizenship status, age, national origin, ancestry, disability, veteran status, or any other legally protected status and to affirmatively seek to advance the principles of equal employment opportunity.Gartner is committed to being an Equal Opportunity Employer and offers opportunities to all job seekers, including job seekers with disabilities. If you are a qualified individual with a disability or a disabled veteran, you may request a reasonable accommodation if you are unable or limited in your ability to use or access the Company's career webpage as a result of your disability. You may request reasonable accommodations by calling Human Resources at +1 (203) 964-0096 or by sending an email to.Job Requisition ID:91819By submitting your information and application, you confirm that you have read and agree to the country or regional recruitment notice linked below applicable to your place of residence.Gartner Applicant Privacy Link: https://jobs.gartner.com/applicant-privacy-policyFor efficient navigation through the application, please only use the back button within the application, not the back arrow within your browser.

Keywords: Gartner, Richardson , Program Manager - New Hire Experience, Executive , Irving, Texas