Program Manager - New Hire Experience
Company: Gartner
Location: Irving
Posted on: October 15, 2024
Job Description:
The New Hire Experience Program Manager will be responsible for
owning and implementing enhancements for the program, processes,
and digital experience of all global new hires from offer through
onboarding.What You'll Do:
- Manage and maintain all existing enterprise-wide global New
Hire Experience program deliverables which aims to provide a
consistent, scalable, and exceptional experience for all of our new
hires at Gartner to drive consistent new hire program
execution
- Provide day-to-day product/program management, including
coordinating competing priorities, milestones, and
interdependencies between teams.
- Create, build, and maintain all project management collateral
(project plans, shared drives, meeting cadences, leadership
briefings, operational proposals, etc.)
- Build and maintain strong cross-functional stakeholder
relationships for effective daily partnership with HR COE's,
Business Process Owners across HR, HRIS, IT, and Finance.
- Agile management of priorities - balancing existing identified
projects and proposing new projects and opportunities to enhance
the new hire experience.
- Example of existing projects - global new hire orientation
schedule and logistics, global offer letter improvements, Workday
business process improvements, etc.
- Monitor new hire experience performance and identify and
propose opportunities for improvement to leadership through metrics
(surveys, tickets, touchpoints, etc.).
- Manage the ongoing enhancements and strategize actionable
outcomes of the new hire survey, working in close conjunction with
our Associate Listening Team.
- Manages issue escalation. Provides guidance and handles
escalated issues directly.
- Research and recommend best practices that drive efficiencies
across people, processes, and technology
- Develop a comprehensive product roadmap that balances immediate
priorities with aspirational future stateWhat You'll Need:
- Bachelor's degree in Human Resources, business or a related
field.
- 4+ years of experience in project/program management
- Large-scale global program management experience at a large
organization (> 10,000 employees)
- Experience with HR administration and general exposure and
knowledge of various HR functions
- Expertise in Workday HCM preferred
- Consulting experience preferred
- Exceptional written and verbal communication skills.
- Highly proficient in PPT / Excel / Google Suite
- Proven collaboration and stakeholder management
capabilities.
- Sound judgment. Ability to solve problems and make
recommendations to remediate issues.
- Flexibility and ability to adapt in a fast-paced, quickly
changing environment.
- Strong analytical abilities and demonstrated ability to run
reports and interpret/analyze data outputs#LI-JH4Who are we?At
Gartner, Inc. (NYSE:IT), we guide the leaders who shape the
world.Our mission relies on expert analysis and bold ideas to
deliver actionable, objective insight, helping enterprise leaders
and their teams succeed with their mission-critical
priorities.Since our founding in 1979, we've grown to more than
20,000 associates globally who support -15,000 client enterprises
in -90 countries and territories. We do important, interesting and
substantive work that matters. That's why we hire associates with
the intellectual curiosity, energy and drive to want to make a
difference. The bar is unapologetically high. So is the impact you
can have here.What makes Gartner a great place to work?Our
sustained success creates limitless opportunities for you to grow
professionally and flourish personally. We have a vast, virtually
untapped market potential ahead of us, providing you with an
exciting trajectory long into the future. How far you go is driven
by your passion and performance.We hire remarkable people who
collaborate and win as a team. Together, our singular, unifying
goal is to deliver results for our clients.Our teams are inclusive
and composed of individuals from different geographies, cultures,
religions, ethnicities, races, genders, sexual orientations,
abilities and generations.We invest in great leaders who bring out
the best in you and the company, enabling us to multiply our impact
and results. This is why, year after year, we are recognized
worldwide as a .What do we offer?Gartner offers world-class
benefits, highly competitive compensation and disproportionate
rewards for top performers.In our hybrid work environment, we
provide the flexibility and support for you to thrive - working
virtually when it's productive to do so and getting together with
colleagues in a vibrant community that is purposeful, engaging and
inspiring.Ready to grow your career with Gartner? Join us.Gartner
believes in fair and equitable pay. A reasonable estimate of the
base salary range for this role is 76,000 USD - 106,260 USD. Please
note that actual salaries may vary within the range, or be above or
below the range, based on factors including, but not limited to,
education, training, experience, professional achievement, business
need, and location. In addition to base salary, employees will
participate in either an annual bonus plan based on company and
individual performance, or a role-based, uncapped sales incentive
plan. Our talent acquisition team will provide the specific
opportunity on our bonus or incentive programs to eligible
candidates. We also offer market leading benefit programs including
generous PTO, a 401k match up to $7,200 per year, the opportunity
to purchase company stock at a discount, and more.The policy of
Gartner is to provide equal employment opportunities to all
applicants and employees without regard to race, color, creed,
religion, sex, sexual orientation, gender identity, marital status,
citizenship status, age, national origin, ancestry, disability,
veteran status, or any other legally protected status and to
affirmatively seek to advance the principles of equal employment
opportunity.Gartner is committed to being an Equal Opportunity
Employer and offers opportunities to all job seekers, including job
seekers with disabilities. If you are a qualified individual with a
disability or a disabled veteran, you may request a reasonable
accommodation if you are unable or limited in your ability to use
or access the Company's career webpage as a result of your
disability. You may request reasonable accommodations by calling
Human Resources at +1 (203) 964-0096 or by sending an email to.Job
Requisition ID:91819By submitting your information and application,
you confirm that you have read and agree to the country or regional
recruitment notice linked below applicable to your place of
residence.Gartner Applicant Privacy Link:
https://jobs.gartner.com/applicant-privacy-policyFor efficient
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Keywords: Gartner, Richardson , Program Manager - New Hire Experience, Executive , Irving, Texas
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